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FAQ

Customer Service By Email: uvproductions000@att.net

Customer Service By Mail: Customer Service Dept, P.O. Box 110620, Jamaica, NY 11411-0620. If you are returning defective DVD’s please include a note.

How do we ship? All products are shipped by US Postal Service by first class or Priority Mail. Packaging is discreet with no indication of what's inside.

Delivery Time? Delivery time is usually from 2-7 business days if you live in the United States. Up to 3 weeks if you live outside the USA.

What’s name appears on my statement? The name “U--V--P” will appear on your statement when you order products.

Do we issue refunds? No we do not. But we will replace any defective DVD with the same DVD number within 30 days of purchase if you notify us.

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